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The HR Role in Best-Run Midsize Companies: Using Intelligent Technologies to Manage the Total Workforce
Intelligent Enterprise

The HR Role in Best-Run Midsize Companies: Using Intelligent Technologies to Manage the Total Workforce

HR teams are critical to recruit, train, and retain the talent needed to meet evolving business challenges. The ability to manage its entire workforce is an important differentiating factor for a company’s future success. HR executives in best-run midsize companies take the lead in aligning the workforce through the use of modern technologies. Download this … Continue reading “The HR Role in Best-Run Midsize Companies: Using Intelligent Technologies to Manage the Total Workforce”

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Creating Resilient Cultures: Why Businesses Need to Invest in Employee Well-being
Intelligent Enterprise

Creating Resilient Cultures: Why Businesses Need to Invest in Employee Well-being

Businesses perform better when the employee’s sense of well-being is high, and well-being is highest when it is treated as an important cultural value that permeates all aspects of business operations. This sense of well-being won’t come from simply buying fitness technology or implementing mindfulness programs in isolation – it needs to be fully rooted … Continue reading “Creating Resilient Cultures: Why Businesses Need to Invest in Employee Well-being”

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The Digital Transformation Executive Study
Digitalization

The Digital Transformation Executive Study

Technology is transforming the way small and midsize companies do business. Our global, cross-industry survey shows that that technology companies with less than $1 billion in revenue, like their peers in other industries, are committed to digital transformation and optimistic about the payoffs they will see from their strategies and investments in the next two … Continue reading “The Digital Transformation Executive Study”

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The Customer Experience Role in Best-Run Midsize Companies
Intelligent Enterprise

The Customer Experience Role in Best-Run Midsize Companies

The digital economy has placed opportunity at the feet of all midmarket companies. Mass digitization and unprecedented access to technology allows these organizations to leverage the same tools and processes as larger enterprises to become digital businesses. One such process is the utilization of customer experience data analytics.

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Becoming a Best-Run Midsize Company
Intelligent Enterprise

Becoming a Best-Run Midsize Company

As companies continue to adapt to the digital economy, they are looking for new and more efficient ways to drive revenue, empower employees, and respond to customer needs. By leveraging all their data assets, advanced technology, and process automation, companies are able to embed intelligence into their operations

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Nucleus Benefits: The Benefits of SAP S/4HANA
SAP ERP

Nucleus Benefits: The Benefits of SAP S/4HANA

Nucleus engaged with SAP S/4HANA customers to determine the benefits and value they are deriving from the enterprise resource planning (ERP) platform.

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Headless Commerce: Optimizing Omnichannel Retailing
Retail

Headless Commerce: Optimizing Omnichannel Retailing

E-Commerce has gone through a paradigm shift in the last decade. The large format stores are losing their charm; and the new and more attractive shopping experience is now on screen. In 2019, as many as 4,300 stores closed shop[1] in what some people are now referring to as the retail apocalypse. These included high-end … Continue reading “Headless Commerce: Optimizing Omnichannel Retailing”

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Future of Pharma Industry & Role of Technology
Intelligent Enterprise

Future of Pharma Industry & Role of Technology

Steve Jobs predicted that the biggest innovations of the 21st Century will be at the intersection of biology [health, medicine] and technology [digital]. From an industry that was a reluctant laggard on the digital train at one time, pharma is now making up for lost time. Cutting-edge technologies such as AI, blockchain and robotics are … Continue reading “Future of Pharma Industry & Role of Technology”

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The Future of Work- What You Need To Know Today

The Future of Work- What You Need To Know Today

The strong infusion of technology at the workplace is creating a shift in how leaders want to run their businesses and manage people. As digital business transformation and constant tech evolution reshapes the business world, many conventional job roles are changing or becoming redundant, while a whole host of new roles are taking their place. Decision makers … Continue reading “The Future of Work- What You Need To Know Today”

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Using Cloud Capabilities for Competitive Advantage

Using Cloud Capabilities for Competitive Advantage

An IDC InfoBrief powered by SAP on how small and midsize companies worldwide are applying cloud technology to meet key business goals.

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Changing Trajectories in the Sports Arena- What to Expect in 2020

Changing Trajectories in the Sports Arena- What to Expect in 2020

There was a time when fans could read the key statistics about their favorite player on the back of a baseball card. These days, sports fans look for minute details such as the trajectory the ball, the speed of the bat swing, the precision of the bowler and more. Data-driven decision making by coaches and … Continue reading “Changing Trajectories in the Sports Arena- What to Expect in 2020”

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Creating Immersive Shopping Experiences using Image/Facial Recognition

Creating Immersive Shopping Experiences using Image/Facial Recognition

Customer experience is a phrase that has taken on several meanings. As customers aspire for better products, services and a great experience at the convergence point of convenience, best price points and functionality, retailers conspire to bring in as many platforms and technologies as possible to enable that experience. This translates into a simple mantra … Continue reading “Creating Immersive Shopping Experiences using Image/Facial Recognition”

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What Are User Journey Analytics and Why Do You Want Them?

What Are User Journey Analytics and Why Do You Want Them?

Have you ever wanted to see and experience your business in the same way that your customers do? What kind of unique insights could your company gain by following and tracking each customer’s online experience? You may be surprised to learn that by utilizing user journey analytics to follow each interaction between customers and your … Continue reading “What Are User Journey Analytics and Why Do You Want Them?”

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Get the Best Digital Experience Analytics with Glassbox and Salesforce Service Cloud

Get the Best Digital Experience Analytics with Glassbox and Salesforce Service Cloud

What if you could see your customer’s online struggles in real time? Even better, what if your customer service agents could too? Imagine if your team was notified instantly when a potential customer ran into an issue on your website or mobile app, and even better, were able to respond instantly. Thanks to the combined … Continue reading “Get the Best Digital Experience Analytics with Glassbox and Salesforce Service Cloud”

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Why Small Business Cyber Security Matters

Why Small Business Cyber Security Matters

If you own a small business, matters of cyber security may not be at the front of your mind, but it may surprise you to know how integral it is to your success. Your small business may not have the resources available to fend off a virtual attack, and even worse, may not have the … Continue reading “Why Small Business Cyber Security Matters”

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