The supply chain, whether manufacturer, retailer, or wholesaler, is a critical function for companies to realize their business aspirations. At IDC, we have noted that the supply chain has graduated from the role of “cost center” to one of “opportunity center.” Companies with more resilient and capable supply chains will be able to avoid problems and seize opportunities better than their competition. Yet, in the age of COVID-19, supply chains are experiencing a bumpy ride. Some industry supply chains have seen significant disruptions but only minor demand changes, other industries have seen minimal supply disruptions but major demand changes, and still others have seen both. Regardless of the industry, supply chains are experiencing pressures unlike any we have seen in a generation.

Discover the research-based insights and recommendations to improve the resilience of your supply chain function. IDC research shows that companies with more resilient and capable supply chains will be better able to avoid problems and seize opportunities with planning at the heart of operations.