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Using Cloud Capabilities for Competitive Advantage

An IDC InfoBrief powered by SAP on how small and midsize companies worldwide are applying cloud technology to meet key business goals.

Changing Trajectories in the Sports Arena- What to Expect in 2020

There was a time when fans could read the key statistics about their favorite player on the back of a baseball card. These days, sports fans look for minute details such as the trajectory the ball, the speed of the bat swing, the precision of the bowler and more. Data-driven decision making by coaches and … Continue reading “Changing Trajectories in the Sports Arena- What to Expect in 2020”

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SAP, Salesforce, and Other Technology Solutions Changing the Wireless Industry

Creating Immersive Shopping Experiences using Image/Facial Recognition

Customer experience is a phrase that has taken on several meanings. As customers aspire for better products, services and a great experience at the convergence point of convenience, best price points and functionality, retailers conspire to bring in as many platforms and technologies as possible to enable that experience. This translates into a simple mantra … Continue reading “Creating Immersive Shopping Experiences using Image/Facial Recognition”

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What Are User Journey Analytics and Why Do You Want Them?

Have you ever wanted to see and experience your business in the same way that your customers do? What kind of unique insights could your company gain by following and tracking each customer’s online experience? You may be surprised to learn that by utilizing user journey analytics to follow each interaction between customers and your … Continue reading “What Are User Journey Analytics and Why Do You Want Them?”

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Get the Best Digital Experience Analytics with Glassbox and Salesforce Service Cloud

What if you could see your customer’s online struggles in real time? Even better, what if your customer service agents could too? Imagine if your team was notified instantly when a potential customer ran into an issue on your website or mobile app, and even better, were able to respond instantly. Thanks to the combined … Continue reading “Get the Best Digital Experience Analytics with Glassbox and Salesforce Service Cloud”

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Why Small Business Cyber Security Matters

If you own a small business, matters of cyber security may not be at the front of your mind, but it may surprise you to know how integral it is to your success. Your small business may not have the resources available to fend off a virtual attack, and even worse, may not have the … Continue reading “Why Small Business Cyber Security Matters”

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Is Your Chemical Business Still Using that Old ERP for Production Planning

Is Your Chemical Business Still Using that Old ERP for Production Planning?

The chemical manufacturing industry is not only one of the most important industries worldwide, but it is also one of the largest. Subsequently it is one of the most heavily regulated as well. If you are using an old or outdated ERP production planning  program, you could potentially miss out on key updates that will … Continue reading “Is Your Chemical Business Still Using that Old ERP for Production Planning?”

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SAP, Salesforce, and Other Technology Solutions Changing the Wireless Industry

SAP, Salesforce, and Other Technology Solutions Changing the Wireless Industry

The wireless industry is constantly evolving and changing, as a result, Master Dealers, Retailers and Sub-Dealers have had to adapt just to stay competitive. Prepaid is changing the industry with its month-to-month contracts, and customer retention has become one of the biggest concerns for dealers and retail store operators, especially since customers are being driven … Continue reading “SAP, Salesforce, and Other Technology Solutions Changing the Wireless Industry”

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Intelligent Enterprise

Powering The Intelligent Enterprise With AI, Machine Learning, And Predictive Analytics

Companies embracing digital transformation by investing in machine learning are winning. They create more revenue, greater market valuations, and growing profitability. With predictive analytics and machine learning solutions, enterprises can democratize predictive analytics, empowering employees and re-imagining their business. Leveraging predictive insights can optimize resources, improve margins across all lines of business, and create differentiated … Continue reading “Powering The Intelligent Enterprise With AI, Machine Learning, And Predictive Analytics”

Need a CRM for Your New Business Consider Salesforce for Startups

Need a CRM for Your New Business? Consider Salesforce for Startups

The new year is right around the corner, and with it comes a lot of changes and goal setting. Maybe you are looking to expand your business, or maybe you are looking to start a new business. If you are in the latter category, then Salesforce could be the perfect solution to help you and … Continue reading “Need a CRM for Your New Business? Consider Salesforce for Startups”

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