How to find the right eCommerce Solution Provider

To be competitive, today’s growing businesses must find and engage with customers across multiple channels while offering a service that sets them apart from global brands. Buying journeys are increasingly moving online, along with rising customer expectations about the high level of service across every channel, no matter how they choose to engage.

Companies of all sizes need to be focused on delivering a consistent, personalized digital commerce customer experience using multiple solutions such as eCommerce integration or some kind of eCommerce ERP solution.

Industry Dynamics

Commerce in the digital era is being transformed by:

• Customers and prospects expecting to be able to interact, engage, and transact with you anywhere on any device
• Customer Centricity to detect, predict, and anticipate current and future needs of the consumer and offer the right products and assortments, and to provide the right experience all the way from awareness to the shopping journey, delivery, and post purchase engagement
• Service to the Segment of One to drive impactful, personalized, and contextual consumer experiences and meet each consumer’s demands just in time with the right corresponding personalized offer
• Digital Supply Chains to create an automated, connected, hands-free, end-to-end supply chain aimed at delivering new levels of speed and efficiency as well as superior value to shoppers and consumers

Strategic Priorities for our Customers

Saberpoint is an eCommerce solution company and its portfolio of eCommerce solutions enables its customers to differentiate themselves by providing a contextual experience that is timely, personalized, and truly relevant to each of their customers. Our role as an eCommerce solution provider includes working with our eCommerce customers to:

• Implement and support an omnichannel solution with robust and intuitive commerce capabilities on an integrated platform
• Deliver personalized digital commerce experiences, simplify digital transformation, reduce TCO, and accelerate time-to-value using eCommerce ERP software and other eCommerce solutions
• Engage and transact with customers on all digital channels with more contextual, personalized, and relevant customer experiences
• Integrate digital and physical customer touchpoints to deliver seamless customer experiences
• Promote efficiency in commerce management processes with intuitive business tools
• Support go-to-market models ranging from B2B and B2C
• Adopt a customer-centric approach to channel integration to deliver customer experiences that boost loyalty and increase sales
• Advanced personalization to increase average order value and maximize customer lifetime value by tailoring content based on a shopper’s online history and behavior
• Get a 360 degree view of all digital customer interactions
• Achieve seamless integration and interaction with other systems and solutions through eCommerce integration
• Improve content consistency, streamline workflows, and reduce operational costs

Saberpoint serves as an eCommerce solution company and often employs an eCommerce ERP solution to this end. We believe that, in this day and age, eCommerce ERP integration is fundamentally important to advancing commerce businesses. For this reason, we advise the utilization of eCommerce ERP software and other ERP eCommerce technologies. We also advise using the SAP Intelligent Asset Management suite. Below is a customer testimonial about Saberpoint as an eCommerce solution provider. 

Customer Testimonial