Innovation - Personalized Interactive Guidance

Engage and support customers with humanized digital walkthroughs

Saberpoint’s platform for interactive digital walkthroughs helps guide your website visitors through online customer facing processes including service and product selection, statement reviews, online payments and more. The platform’s seamless website overlay navigates users through the online service channel and provides a seamless and connected customer experience.

 
 
The SaaS platform revolutionizes the web user experience and solves user experience issues by delivering an interactive and personalized digital guide. It can particularly help –
 
  • To reduce customer support cost and increase revenue
  • To onboard users personally and effectively
  • To simplify and accelerate employee training
 
The platform essentially enables ecommerce and omni-channel retail enterprises to encourage adoption of digital channels and promote self-service. Align your offline and online brand messaging while catering to online shoppers with a guided unified approach that allows for online visitors to easily navigate across your digital channel. 
 
 

Speak to our Subject-matter-expert today to learn more about the platform.

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Saberpoint