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Improve Customer Satisfaction with Customer Experience Analytics Solutions

Improve Customer Satisfaction with Customer Experience Analytics Solutions

Tracking your customer’s journey with your company from start to finish can give you valuable insight into their experience, not only with your products or services, but also your brand. It may seem like a daunting task though. From trying to figure out how the customer found you, to what they were looking for versus … Continue reading “Improve Customer Satisfaction with Customer Experience Analytics Solutions”

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Looking for SAP Crystal Reports Support

Looking for SAP Crystal Reports Support?

As a business owner or manager, few things are more frustrating than finding a program that your company uses that works fantastically, only to have it discontinued and no longer supported. After you’ve spent valuable time building your business processes around a specific solution, it’s challenging to consider starting over with a new system, all … Continue reading “Looking for SAP Crystal Reports Support?”

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eCommerce integration will help your business' organization

How eCommerce Integration Can Help Businesses Grow

Businesses can grow at the speed of thought, provided all of the right tools are available for both the customers and the business itself. Knowing what is available for your customers and when new products are coming in; tracking any loyalty programs that customers may be enrolled in; and keeping track of outbound shipments, order … Continue reading “How eCommerce Integration Can Help Businesses Grow”

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Digital means of revolutionizing the US parking industry

Bringing the US Parking Industry into the 21st Century

There isn’t much that is more frustrating than running behind and knowing that you still have to find a parking space as well. This is especially true if you are having to park in an area that you are not familiar with. There is then the added worry of whether or not the parking lot … Continue reading “Bringing the US Parking Industry into the 21st Century”

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Intelligent Enterprise

The HR Role in Best-Run Midsize Companies: Using Intelligent Technologies to Manage the Total Workforce

HR teams are critical to recruit, train, and retain the talent needed to meet evolving business challenges. The ability to manage its entire workforce is an important differentiating factor for a company’s future success. HR executives in best-run midsize companies take the lead in aligning the workforce through the use of modern technologies. Download this … Continue reading “The HR Role in Best-Run Midsize Companies: Using Intelligent Technologies to Manage the Total Workforce”

Intelligent Enterprise

How Customer Experience is Increasing in Importance in Today’s Connected World

‘Customer is King’ has always been an oft repeated mantra for the success of a business.  Today, customer success isn’t just about designing the optimal product of service for a customer.  Customer satisfaction and providing a positive customer experience has become primary business driver for success, and has rapidly snowballed into a key business strategy … Continue reading “How Customer Experience is Increasing in Importance in Today’s Connected World”

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Intelligent Enterprise

Creating Resilient Cultures: Why Businesses Need to Invest in Employee Well-being

Businesses perform better when the employee’s sense of well-being is high, and well-being is highest when it is treated as an important cultural value that permeates all aspects of business operations. This sense of well-being won’t come from simply buying fitness technology or implementing mindfulness programs in isolation – it needs to be fully rooted … Continue reading “Creating Resilient Cultures: Why Businesses Need to Invest in Employee Well-being”

Intelligent Enterprise

Sustainable Practices in Procurement- What You Should Know

Sustainability is becoming key to the way organizations focus on their operations. Essentially, it refers to living within the means available to us in our natural environment, without setting off any harmful repercussions to the environment, society or economy in the value chain that we are a part of[1]. On a broader level, this term … Continue reading “Sustainable Practices in Procurement- What You Should Know”

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IoT

Technology and the Environment– how Technology can Help our Planet

Phrases such as sustainable practices and environment-friendly are being used extensively these days.  This is being driven by the fact that Earthis undergoing rapid changes that areboth influenced by and posing a threat to the way welive. Today, it is more important than ever for the world to join forces in ways both big and … Continue reading “Technology and the Environment– how Technology can Help our Planet”

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Retail

Reshaping the Retail Industry with Emerging Technologies

The world of retail today is witnessing a tectonic shift with eCommerce integration being accepted by the consumer and retailer alike. Now, there is a new point of convergence–personalized and omnichannel retail. The lines between the formats are blurring as retailers are adopting omnichannel to cater to the customer’s evolving purchase patterns and behaviors by … Continue reading “Reshaping the Retail Industry with Emerging Technologies”

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