Nucleus engaged with SAP S/4HANA customers to determine the benefits and value they are deriving from the enterprise resource planning (ERP) platform. Despite having a wide variety of business cases that led to implementing S/4HANA, customers needed better centralization and increased efficiency of many processes. The new capabilities being delivered by SAP’s software were a driving motivation for many customers, who were looking for increased mobility, improved data storage and management, and advanced planning and process optimization. Nucleus found that customers were positioning their organizations for future growth by deploying S/4HANA with the expectation that the product will deliver continual value in the coming years.
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